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| eBook | Audio Book | Softcover Book | CD Set | Special Offers |
| Welcome to The Crisis Counselor online book store |
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| We offer The Crisis Counselor in 4 convenient formats for purchase online. |
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| Once your order has been placed, you can retrieve your file(s) by clicking the DOWNLOAD YOUR ORDER NOW link. |
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| The Softcover Book and 4 CD set are eligible for FREE SHIPPING on all orders! |
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The Crisis Counselor describes how to establish a management culture that helps ensure a business can effectively plan for and managed crises that affect all types of businesses.
It offers the reader practical advice on how to:
- Identify vulnerabilities in a business
- Prevent them from igniting into crises
- Plan for an actual crisis
- Respond to the crisis itself
- Communicate effectively during a crisis (with employees, customers, the news media and other publics)
- Make adjustments along the way
- Insulate the business to help protect it from a future crisis
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| The Crisis Counselor offers advice to the types of crisis situations nearly every business can face – lawsuits, employee layoffs, quality problems, discrimination claims, government probes, negative media coverage and poor financial performance. And, it is highly practical advice presented in an easy-to-read manner that is easy to apply in any business. |
Other points to consider:
- The Crisis Counselor goes beyond crisis communication or "disaster control" to look at the larger issue of establishing a corporate culture of crisis preparation.
- It is the easiest to read, most practical book ever written on the subject – intended to appeal to anyone in business at any type of organization.
- It includes more than 30 examples that help reinforce advice covered in the book. The examples reinforce that crises can occur in any type of business and include three "lessons to be learned" from each. They include examples of service companies, manufacturers, hospitals, colleges, retail outlets, government agencies and several others.
- Every chapter ends with a review of the major tips covered earlier.
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